Price Promise

LOWEST PRICES GUARANTEED OR WE'LL REFUND THE DIFFERENCE 
It's simple, if you find our product(s) cheaper elsewhere before making a purchase, let us know and we'll price match it. 

If you find it cheaper elsewhere within 7 days of making a purchase from us, we'll refund you 100% of the difference! 

PRICE PROMISE GUARANTEE TERMS & CONDITIONS
We're serious about offering exceptionally low prices to our customers and we want to ensure you get the best deal out there. That's why we have the price promise guarantee in place. We monitor our competitor prices to ensure we continue to sell our products at the lowest possible price. 

There's a few conditions you need to meet to qualify for the price promise guarantee: 

1. The competitors product must be equivalent to ours  (colour, weight, size etc) 
2. The competitors product must be in stock at the time of match
3. The price promise guarantee is only applicable on items available for online purchase
4. The competitors price must include delivery cost
5. The competitors price must not include any voucher promotion, staff, personal or membership discounts

HOW TO CLAIM A REFUND 
If in the unlikely case you do find our product(s) cheaper elsewhere and provided you meet the terms and conditions, you can send us an email with a link to the cheaper priced item(s). Provided that a competitor is selling the same product(s) cheaper than us, we will refund you the difference between their price and ours.  

If you require any further information regarding our price promise guarantee, feel free to email us on: info@thetowelshop.co.uk or give us a call on: 01204 455 755.